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Job Description
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Main responsibilities:
Deliver fast, friendly, and accurate customer service while resolving customer concerns professionally Supervise and coordinate Front End operations, including cashiers, courtesy clerks, and service desk associates Monitor customer traffic and adjust staffing to maintain service levels Ensure front end standards for cleanliness, safety, and overall appearance are maintained Manage cash handling processes, including tills, pickups, loans, refunds, and approvals Support and enforce company policies, procedures, and safety standards Perform register operations and serve as backup cashier as needed Conduct store walks, delegate tasks, and follow up to ensure completion Handle operational issues such as scan errors, system issues, and front-end emergencies
Promote a positive team environment and ensure associates present a professional image We are looking for candidates who possess the following: Soft skills : Strong communication and interpersonal skills Ability to lead, coach, and motivate a team Customer-focused mindset with strong problem-resolution skills Ability to remain calm and professional in high-pressure situations Strong organizational and multitasking abilities
Competencies :
Leadership and team supervision Customer service excellence Operational execution and problem-solving Decision-making and accountability Time management and adaptability in a fast-paced environment
Knowledge :
Front End operations, including POS systems and cash handling procedures Company policies, safety standards, and sanitation guidelines Basic math, weights and measures, and cash accountability practices Product awareness and general store operations
Abilities :
Ability to supervise and direct teams effectively Ability to operate and troubleshoot registers, scanners, and related equipment Ability to analyze situations and make sound decisions quickly Ability to stand/walk for extended periods and lift up to ~55 lbs Ability to maintain awareness of safety risks and respond appropriately Other requirements: Ability to work a flexible schedule, including evenings, weekends, and holidays Ability to work in a fast-paced, high-stress retail environment Must demonstrate honesty, integrity, and adherence to company policies
Ability to maintain a professional appearance and uphold grooming standards We also provide a variety of benefits including: Competitive wages paid weekly Access to up to 50% of your earned wages before payday, via our partnership with Stream Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you.
