Front End Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

Ensure fast, friendly, and accurate checkout service by leading the store's Front End operations Supervise, schedule, and support Front End Clerks, Courtesy Clerks, Customer Service Clerks, Head Clerks, and Bookkeepers Champion company customer service programs and resolve customer concerns professionally Oversee daily cash handling activities including tills, safe transactions, refunds, check approvals, and balancing Monitor customer traffic, service levels, cleanliness, safety, and overall appearance of the Front End Train, coach, and assist with interviewing and hiring Front End team members Manage labor, cash variation, supply expenses, and other budgeted goals Ensure compliance with company policies, procedures, safety standards, and front‑end systems We are looking for candidates who possess the following: Soft skills : Strong customer service and interpersonal skills Clear verbal communication and active listening skills Leadership and team‑building abilities Ability to remain calm, professional, and composed in high‑pressure situations Problem‑solving and sound decision‑making skills Positive attitude and service‑focused mindset

Competencies :

Front End retail operations and supervision Cash handling, reconciliation, and loss prevention controls Staff training, scheduling, and performance management Customer service program execution Labor and expense management Emergency response and operational troubleshooting

Knowledge :

Front End policies, procedures, and systems Cash registers, scanners, printers, scales, and related technology Basic employment law and interviewing techniques Store safety, sanitation, and loss prevention standards Basic mathematics, weights, and measures Grocery product variety and perishability

Abilities :

Ability to stand and walk for extended periods and move quickly as needed Ability to lift and maneuver items up to approximately 55 lbs. Ability to operate and troubleshoot front‑end equipment and computer systems Ability to supervise employees and make recommendations regarding hiring and discipline Ability to multitask and manage multiple priorities in a fast‑paced environment Ability to maintain mental alertness to ensure safety and accuracy Other requirements: Ability to work flexible schedules including evenings, weekends, and holidays Must maintain regular and reliable attendance Must comply with dress, grooming, and workplace conduct standards Safety‑sensitive position requiring attention to safety and accuracy Ability to work in a temperature‑controlled store environment with occasional exposure to outdoor conditions We also provide a variety of benefits including: Competitive wages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Our Values - Click below to view video: ACI Values A copy of the full job description can be made available to you.