Customer Success Manager

Customer Success Manager at UPS Customer Success Manager at UPS in Charlotte, North Carolina Posted in 3 days ago.

Type:

full-time

Job Description:

???? Senior Customer Success Professional Opportunity at UPS ???? ???? Charlotte, NC (local candidates preferred) At UPS, we don't just deliver packages-we deliver solutions, build long-term partnerships, and empower experienced professionals to make a real impact. We're currently seeking senior-level Customer Success professionals to help drive growth and deepen strategic customer relationships in the Charlotte, NC market. In this role, you'll serve as a trusted advisor to your customers, owning complex accounts, driving new business acquisition, and delivering tailored logistics solutions that fuel customer success. This opportunity is ideal for a seasoned sales professional who thrives on strategy, accountability, and winning in a competitive environment.

What We're Looking For:

???? Proven success in B2B sales and customer relationship management , with a strong record of new business development ???? Experience managing complex accounts and building long-term, consultative partnerships ???? Advanced prospecting, negotiation, and closing skills ???? Ability to identify customer challenges and deliver customized, value-driven solutions ???? Strong business acumen with a results-oriented, self-directed mindset ???? Willingness to travel within the assigned territory ???? Bachelor's degree required (MBA or equivalent experience a plus) Why You'll Love Working at

UPS:

? Industry-leading global brand with unmatched scale and stability ? Competitive compensation, incentive plans, and comprehensive benefits ? Clear career progression and leadership development opportunities ? Collaborative, high-performance team culture that values experience and expertise ????

Position Type:

Full-Time ???? Interested or know someone who would be a great fit? Apply today or share this opportunity with your professional network!