Clinical Support Professional (Supporting IDD QPs)

Clinical Support Professional (Supporting IDD QPs) Greenville, NC Job Details Part-time 19 hours ago Qualifications iCIMS Google Workspace Electronic health records (EHR) management 5 years Caseload management Handling customer inquiries Regulatory compliance Mid-level Decision making Staff training Direct support Interviewing Client advocacy in social work Home health Productivity software Training & development Documentation review Google Calendar Communication skills Home & community care experience Home visits (communication methods)

Full Job Description Overview:

The Clinical Support Professional (CSP) of IDD services is a dynamic position that requires the ability to support a diverse IDD caseload. This position will support Clinical Supervisors and Clinical Operations. The person in the position will be expected to make decisions on a daily basis consistent with the organization's values. The position is a part time position.

Responsibilities:

CBC Value:

Safety

ENSURE SERVICE QUALITY

On-site, in-home visitation, depending upon service requirements to ensure environmental safety and service compliance Support annual Unlicensed AFL home visits with Tailored Plan. Support Clinical Supervisors as needed to update or create service schedules in EHR. Support Clinical Supervisors with IDF (face sheets) as directed. Support Clinical Supervisors with completing Vaya self assessments.

CBC Value:

Integrity SUPPORT Review service documentation for billing and make updates as needed. Maintain current knowledge of state and federal regulatory and service requirements

CBC Value:

Teamwork

PERSON CENTERED

SUPPORTS and

STAFFING

Submit requisition for open coverage in iCIMS Interview screened candidates to determine best match for people served Coordination of family/recipient interviews Ensure staff training in collaboration with assigned CS Ensure staff qualifications and competencies for DSPs are current to provide services

SERVICE PLANNING/GOAL DEVELOPMENT

Family Focused and Caring Participate in collaborative team meetings to support the development of long-term goals when directed

CBC Value:

Respect

ADVOCACY SUPPORT

Maintain current knowledge of service system and resources available to persons served Maintain current knowledge of the rights of persons served and support self-agency of persons served

CUSTOMER SERVICE

Provide excellent customer service by responding promptly and positively to persons served, family members, and other stakeholders Work collaboratively with internal support departments Maintain a positive and professional approach at all times Have open and effective communication skills in all situations and settings Maintain a strong work ethic to ensure preparedness and honesty Demonstrate cultural competency and maintain an empathic demeanor in working with people receiving services and their families.

Qualifications:

Excellent verbal and written communication skills Proficient with standard office productivity software and tools Ability to work independently and as a part of a team and manage time effectively Ability to work remotely Reliable transportation Acceptable background check Meet NC Specific Requirements for Paraprofessional 5 years of experience providing direct support for individuals with

IDD. WORK ENVIRONMENT

Work environment is a typical office-based environment, however, field work and travel to recipient homes is to be expected on a regular basis. All appointments and meetings will be kept on your google calendar and visible to your supervisor. After hours or weekend work as assigned