Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Administrator
Job
Ascendo
Kernersville, NC (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
51
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
About the Role We are seeking a detail-oriented and customer-focused Service Administrator. This role is responsible for supporting daily service operations, coordinating service calls, assisting the Service Manager, processing invoices, and providing administrative support to ensure efficient branch operations. Responsibilities Answer and manage incoming customer service calls and messages Greet visitors and direct them to the appropriate department Schedule, coordinate, and track service requests Create and process work orders, invoices, and service documentation Communicate service status updates with customers and vendors Assist with timekeeping, filing, data entry, and general administrative tasks Support the Service Manager with daily operational needs Maintain accurate records and documentation Qualifications High School Diploma or GED required 1+ year of administrative or office support experience Experience in heavy equipment, construction, or service-related industries preferred Proficient in Microsoft Office Suite (Word, Excel, Outlook) Strong communication, organizational, and customer service skills Ability to multitask and prioritize in a fast-paced environment Schedule Monday - Friday Typical hours: 7:00 AM - 4:00 PM Overtime or occasional weekend work may be required based on business needs