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Job Description
Customer Service Coordinator at Premier Staffing Solution Customer Service Coordinator at Premier Staffing Solution in Keene, New Hampshire Posted in 2 days ago.
Type:
full-time
Job Description:
Day to
Day Responsibilities:
Responsible for error free execution of quotes, orders and other order management related activities.
Build strong working relationships with both internal and external customers.
Understand and execute contractual agreements.
Coordinate order requirements through the MRP system and other business tools.
Organize communication for internal customers to meet external customer requirements.
Use professional telephone and written communication skills to include excellent use of grammar and sentence structure.
Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
Participate in training, testing, and project related activities as identified.
Represent Company to the customer in a highly effective, professional manner.
Required Education:
Bachelor in BA or similar.
Preferred:
Customer Service experience or Sales experience in a manufacturing environment.
Required Years and Area of Experience:
3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.
Required Skills:
Self-motivated performer with broad skills for potential internal career growth.
Represent Company in a professional manner at all times; even under pressure.
Quality and customer focused.
Professional verbal and written communication skills.
Effective problem solver, detail oriented.
Demonstrate effective time management and ability to multi-task.
Proficiency with Microsoft Tools; Outlook, Excel, Word
Excellent typing and keyboarding skills
Comfort with multiple complex business systems
Desired Skills:
Basic understanding of Aerospace & Défense Industry
Some experience working in a MRP focused manufacturing business
Experience functioning in a diverse, fast paced environment Soft Skills (Communication/Team/Leadership):