Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Customer Success Manager

Job

Robert Half

Salem, NH (In Person)

Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/17/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
77
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Customer Success Manager at Robert Half Customer Success Manager at Robert Half in Salem, New Hampshire Posted in 13 days ago.
Type:
full-time
Job Description:
We are seeking a client-focused, detail-oriented professional to lead day-to-day service operations in a high-volume order environment. This is a hands-on leadership role ideal for someone who can develop a team, improve workflows, and maintain a high standard of customer experience. The position requires strong judgment, a proactive mindset, and the ability to leverage systems and data to drive performance and customer satisfaction. Must have experience working in a manufacturing environment and at least 5+ years' experience coaching and developing a customer success team.
Responsibilities:
Lead, coach, and develop a customer service team in a fast-paced environment, driving accountability and performance Oversee a high volume of customer orders and service inquiries, ensuring accuracy across pricing, quotes, credits, and shipping-related requests Manage escalations and resolve complex customer issues while maintaining a consistent, positive experience Analyze performance metrics and operational data to identify trends and support decision-making Develop and deliver onboarding, training, and cross-training programs to support team growth and coverage Collaborate cross-functionally to ensure seamless customer support and operational execution