Bilingual Client Success Manager

Bilingual Client Success Manager E-Menu Technology Englewood Cliffs, NJ Job Details Full-time $60,000 - $70,000 a year 16 hours ago Benefits Paid training 401(k) 3% Match Health insurance Dental insurance Paid time off Parental leave Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Qualifications Driver's License Full Job Description About the Role eMenu International is looking for a motivated and reliable Bilingual Client Success Manager to join our growing team. This is a hands-on, field-focused role where you will visit restaurant clients, build strong relationships, manage installations, and ensure customers receive the highest level of support from our team. If you're organized, personable, and enjoy working directly with clients, this is a great opportunity to join a fast-growing hospitality tech company. What You'll Do Manage and support a portfolio of existing restaurant clients Visit client locations for onboarding, installations, and menu updates Provide training and basic technical support for our products Build strong long-term relationships and ensure client satisfaction Coordinate with internal teams to resolve issues quickly and professionally Handle light physical tasks (lifting boxes, equipment, tablets) Conduct weekly check-ins with your direct manager Maintain accurate notes, documentation, and follow-ups What We're Looking For Strong communication and organizational skills Reliable, detail-oriented, and able to work independently Experience in hospitality, customer service, or client-facing roles Comfortable traveling daily to client locations Valid driver's license + reliable car required Positive attitude and ability to stay calm under pressure Comfortable with light lifting (small boxes/equipment) Benefits Competitive salary + overtime Medical benefits Paid time off Career growth opportunities Supportive team environment Work that is fast-paced, engaging, and client-focused How to Apply Send your resume to

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) 3% Match Dental insurance Flexible schedule Health insurance Paid time off Paid training Parental leave Vision insurance Application Question(s): Do you have a valid US driver's license and access to your own reliable vehicle? Are you available to attend a paid 3-week training in Fort Lee, NJ? Have you worked directly with restaurants or hotels before (as a server, staff, manager, vendor, or account manager)? Are you bilingual? If yes, which languages do you speak fluently?

Work Location:

In person