Customer Service and Order Coordinator

Customer Service and Order Coordinator Chen Depot Kitchen and Bath Inc Kearny, NJ Job Details Full-time $19 - $20 an hour 1 hour ago Benefits Paid training Qualifications Customer records maintenance Computer operation Managing customer accounts Customer communication Sales support Customer relationship building Account maintenance Computer literacy Customer order taking Logistics customer service Managing clients in a customer support role Records management Continuous improvement Customer engagement Customer relationship management Computer skills Managing projects Logistics order management Order issue resolution Cross-functional collaboration Account management Process management Communication skills Marketing Entry level Full Job Description Job Overview We are seeking a dedicated Customer Service and Order Coordinator to join our dynamic team. In this role, you will be the vital link between our clients and internal departments, ensuring seamless order processing, exceptional customer service, and efficient account management. Your expertise will help foster strong customer relationships, streamline sales operations, and support our commitment to delivering outstanding service. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and a solid understanding of project management.

Key Responsibilities:

Manage the end-to-end order fulfillment process, ensuring accuracy and timely delivery Computer literate. Assists customers, follows up on inquiries, and provides order updates. Maintains customer relationships and ensures orders and payments are handled smoothly. Tracks orders, updates customers, and coordinates fulfillment. Maintain comprehensive records of customer interactions, orders, and feedback for continuous improvement Excellent communication skills—both written and verbal—with the ability to engage diverse audiences effectively Knowledge of sales processes, marketing strategies, and customer relationship management best practices Ability to work collaboratively across departments in a fast-paced environment If you are passionate about delivering exceptional customer experiences while managing complex processes efficiently, we encourage you to apply. Join us in supporting our clients' success through innovative solutions and outstanding service.

Pay:

$19.00 - $20.00 per hour

Benefits:

Paid training

Work Location:

In person