Service Coordinator

Service Coordinator VA Electric, Inc - 2.9 Albuquerque, NM Job Details Full-time $18 - $25 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Professional development assistance Opportunities for advancement Flexible schedule Referral program Retirement plan Qualifications Customer communication Attention to detail Accounting support Full Job Description Service Coordinator We Hire for Values. We Train for Skill. VA Electric is looking for a Service Coordinator who thrives in a fast-paced environment, takes ownership of results, and enjoys solving problems every day. This is not a sit-back-and-wait position. You'll be the hub of our service department—coordinating technicians, communicating with customers, solving scheduling challenges, and helping keep our operations running efficiently. The right person isn't necessarily someone with years of electrical experience. It's someone who shares our core values and has the drive to learn. Our Core Values Dedication Hard work to produce a quality product. We take pride in doing things right. We are committed to delivering a high-quality experience for our customers and supporting our field teams with excellence. Accountability The habit of being honest with yourself and others to achieve greatness. We take ownership of our responsibilities, communicate openly, and follow through on our commitments. Problem Solving The initiative to find a quality solution. Challenges arise every day. We don't wait for someone else to fix them—we take initiative, think critically, and find solutions. Growth The willingness to learn and teach. We believe continuous improvement is essential. We invest in ourselves, our teammates, and our processes. Competitiveness The drive to be better than yesterday. We challenge ourselves to improve every day and never settle for "good enough." What You'll Be Responsible For Coordinating and dispatching service technicians Managing a dynamic service schedule and adapting to changing priorities Communicating proactively with customers regarding schedules and job status Supporting field crews with accurate job information Maintaining work orders, job documentation, and service records Assisting with invoicing, collections, and job data accuracy Coordinating permitting and compliance requirements Improving systems, processes, and overall service department efficiency

You'll Thrive Here If You:

✓ Enjoy solving problems under pressure ✓ Can manage multiple priorities without losing attention to detail ✓ Take ownership of mistakes and learn from them ✓ Communicate confidently with customers and team members ✓ Are highly organized and self-motivated ✓ Like being the person who keeps everything moving ✓ Want to grow professionally and take on increasing responsibility

This Position Is NOT For Someone Who:

✗ Avoids difficult conversations ✗ Waits to be told what to do ✗ Gets overwhelmed by changing priorities ✗ Struggles with accountability ✗ Prefers repetitive work with little decision-making ✗ Is satisfied doing the minimum required What Success Looks Like At VA Electric, success means: Customers are informed and confident Technicians have what they need to be productive Scheduling issues are resolved before they become problems Work orders and documentation are accurate Problems are identified and solved proactively Processes continuously improve Why Join VA Electric? Competitive pay Opportunities for advancement Ongoing professional development A team that values trust, accountability, and growth The opportunity to make a direct impact on company success

Job Type:

Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): Which of our five core values—Dedication, Accountability, Problem Solving, Growth, or Competitiveness—best describes you, and what is a real-world example of you demonstrating that value?

Work Location:

In person