General Supervisor (Walden Galleria)

General Supervisor (Walden Galleria) Billy Beez - Walden Galleria - 3.6 Buffalo, NY Job Details Full-time $18 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Kitchen health and safety standards Retail sales transactions Food service closing procedures Customer communication Management Event planning project management Operations management Food service health code compliance Café Food service opening procedures Sales Inventory management Quick service & fast food restaurant Customer service Team leadership Writing skills Store closing procedures Branding consistency In-person customer service Cooking Direct client contact Store opening procedures Supervising experience Cash register operations Team training Leading team collaboration initiatives Cleaning Leadership General management Full Job Description General Supervisor Open Recruitment - Walk-ins are welcome Ask to see the Venue Manager Billy Beez is the ultimate indoor play park for kids and kids-at-heart! Our 22,291•sq. ft. play parks offer a variety of features and activities. From slides to sports courts, tunnels to towers, ball blasters to bouncy trampolines, adventure is always right around the corner at Billy Beez. As General Supervisor , you will work closely with the Venue Manager and be responsible for effectively assisting with all operational aspects of the park including Admissions, all events, the Honey café and manager on duty responsibilities. This position must deliver results that contribute to the mission and overall success of the park by accomplishing performance objectives focused on driving sales, guests satisfaction and ensuring that brand standards are met. This role must support a culture that follows our Mission Statement. • Safe, Secure, Clean and Fun environment for All Ages Key responsibilities:

Job Requirements:

Experience in a fast-food or high-volume cafe environment, with strong skills in cooking from frozen items.

Events:

Assist with organizing and executing birthday parties, group events from stock management through party planning and direct client relations to execution. Ability to thrive in a fast-paced, high-energy setting while maintaining attention to detail. Excellent customer service skills with a friendly, approachable attitude. Strong commitment to cleanliness and food safety standards. Comfortable operating a cash register and handling transactions. Team player with a positive attitude and willingness to take direction from the Venue Manager. Ensuring all guests adhere to posted safety rules. Ensuring brand standards are met with the objective of meeting or exceeding guest expectations; communicating follow-up actions to the team and Venue Manager as necessary Experience in key holder, opening and closing responsibilities At least 2 years experience in food service industry preferable in the fast food industry. ServSafe Management Certification is a plus. Strong communication and listening skills, excellent speaking, reading and writing skills Act as manager on duty (MOD) when assigned, creating and maintaining a culture of accountability Must be 18 years of age or older

Availability Requirements:

Must have open availability• Must be able to work during weekends and holidays• Shifts are assigned as per business need

Job Type :

Full-time Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Supervising:

1 year (Required)

Staff Training and Team Leadership:

1 year (Required) Operations management: 1 year (Preferred) Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred)

Work Location:

In person