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Customer Service Coordinator

Job

ElevaIT Solutions

Coopers Plains, NY (In Person)

Full-Time

Posted 1 week ago (Updated 12 hours ago) • Actively hiring

Expires 7/3/2026

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Job Description

Customer Service Coordinator at ElevaIT Solutions Customer Service Coordinator at ElevaIT Solutions in Coopers Plains, New York Posted in 11 days ago.
Type:
full-time
Job Description:
JOB DESCRIPTION
Title:
Customer Service Coordinator II Location:
Onsite - 1 Riverfront Plaza, Corning, NY 14831
Duration:
12 Months Contract (W2 Contract) Position Summary Client is seeking a Customer Service Coordinator II to support domestic and international customer operations within a fast-paced corporate environment. This role focuses on customer service, order management, logistics coordination, shipment tracking, invoice support, and cross-functional communication. Responsibilities Manage customer orders and ensure accurate order processing using SAP and PeopleSoft Support shipment coordination, logistics activities, and tracking for domestic and international customers Coordinate with internal teams including Logistics, Shipping, Finance, QA, and Sales Monitor open orders, shipment reports, and delivery schedules Respond to customer inquiries related to orders, shipments, and product information Maintain customer profiles, buying agreements, invoices, credits/rebates, and related documentation Support reporting, RFQs, and process improvement activities Required Qualifications Associate degree or equivalent work experience 2+ years of customer service or corporate environment experience Strong communication, multitasking, and organizational skills Experience with Microsoft Outlook, Teams, Word, Point, and Excel Detail-oriented with strong problem-solving abilities Experience with SAP or PeopleSoft preferred Preferred Background Order management, logistics, shipment coordination, or customer operations experience Experience supporting domestic and international customers Manufacturing or Optical Fiber industry experience is a plus Additional Information Onsite role in Corning, NY Minimal travel required Fast-paced, team-oriented work environment