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Account Coordinator
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Element Contract
Fairview, OR (In Person)
$54,000 Salary, Full-Time
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Job Description
Account Coordinator Element Contract - 3.2 Fairview, OR Job Details Full-time $48,000 - $60,000 a year 9 days ago Benefits 401(k) 3% Match Health insurance Dental insurance Paid time off 401(k) matching Retirement plan Qualifications Customer communication Teamwork Project coordination Administrative experience Attention to detail QuickBooks Time management Full Job Description Account Coordinator Element Contract | Portland, OR Element Contract is a fast-growing office furniture company redefining workplace comfort through thoughtful design and ergonomic innovation. Our products support some of today's most recognizable brands, including TikTok, Roblox, and Alaska Airlines, and our team thrives on creativity, collaboration, and a genuine commitment to elevating the customer experience. As we continue to grow, we're looking for a proactive, organized, and customer-focused Account Coordinator to support our dealer network and internal sales operations. About Us Our Core Company Values & Culture 1. Respect Everybody At Element, we treat one another with professionalism and mutual respect. Everyone should feel valued, supported, and empowered to contribute. 2. Cultivate a Fun and Supportive Work Environment We strive to maintain a positive and enjoyable workplace built on communication, collaboration, and reliability. We support one another and create an environment where people can do their best work. 3. Embody Teamwork We work together toward shared goals, combining strengths, ideas, and expertise. We collaborate openly, stay flexible, and support each other to keep projects and orders moving smoothly. 4. Pursue Personal Growth and Learning We believe in continuous improvement. We take on new challenges, learn from experience, and encourage growth both personally and professionally. The Position As an Account Coordinator , you will play a key role in supporting our dealers and customers by managing quotes, warranties, order entry, and day-to-day account coordination. You will serve as a reliable point of contact for dealer requests while ensuring orders are entered accurately and processed efficiently from start to finish. This position works closely with our sales team, project coordinators, production department, and leadership team to provide exceptional customer service and operational support. This role is ideal for someone who enjoys fast-paced environments, thrives on organization and communication, and takes pride in delivering a seamless customer experience. Responsibilities Respond promptly and professionally to dealer and customer inquiries Prepare and manage customer quotes with accuracy and attention to detail Process warranty claims and coordinate resolutions with internal teams Accurately enter sales orders into QuickBooks and internal systems Manage daily incoming emails, purchase orders, and dealer requests Coordinate with production and shipping teams to support order timelines and delivery schedules Maintain organized records of orders, warranties, and customer communications Support the sales and project coordination teams with administrative and operational tasks Proactively identify potential issues and help resolve them quickly and efficiently Ensure a smooth workflow from quote generation through order fulfillment Who You Are Detail-Oriented You catch the small things before they become big things and take pride in accuracy. Organized You can effectively manage multiple priorities, emails, requests, and timelines without losing momentum. Proactive You ask questions, communicate clearly, and take initiative to keep projects and orders moving forward. Customer-Focused You enjoy helping people and can confidently work with business-to-business customers in a professional, solution-oriented manner. Team-Oriented You thrive in a collaborative environment and value open communication and reliability. Adaptable You can pivot quickly in a fast-paced environment while maintaining a positive attitude and high level of professionalism. Requirements Minimum of 2 years of experience in account coordination, customer service, office administration, or a related role Experience handling customer communication, order processing, or administrative support QuickBooks experience is a plus, but not required. We are happy to train the right person! Strong written and verbal communication skills Excellent organizational and time-management abilities Ability to multitask and manage competing priorities in a fast-paced environment Strong problem-solving skills and attention to detail Perks Competitive salary because we believe in rewarding excellence Paid time off because work-life balance matters Medical and dental insurance because we care about your health Retirement plan with company match because we care about your future A collaborative, fun-loving office culture where innovation and teamwork are celebrated If you're ready to bring your professionalism, organization, and customer service skills to the world of office furniture, we'd love to hear from you. Join Element Contract and help us create exceptional experiences for our dealers, customers, and partners every day.