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Employment Specialist
Job
Express Employment Professionals
East Stroudsburg, PA (In Person)
$35,360 Salary, Full-Time
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Job Description
Job Summary Express Employment Professionals is seeking a dynamic and detail-oriented individual to join our team as an Employment Specialist. This role is responsible for managing all aspects of the recruiting and employment process, ensuring high-quality service to both associates and client companies. The ideal candidate will be skilled in sourcing talent, conducting interviews, onboarding associates, and matching candidates with client needs. This position plays a key role in maintaining strong client relationships through strategic staffing support, analyzing business needs, and resolving personnel issues promptly and professionally. The Employment Specialist will also provide performance management, address employee relations concerns, and ensure the timely and accurate delivery of payroll and client billing. The role requires strong interpersonal and communication skills, the ability to multitask in a fast-paced environment, and a passion for helping people succeed. Occasional travel may be required for training and special events. Monday-Friday 8:00am-5pm- 1 hr. lunch Essential Functions 1. Recruiting and Employment Develops and maintains recruiting sources to ensure consistent applicant flow. Receives and processes inquiry calls from applicants and associates. Conducts job interviews, administers and scores tests, evaluates applicant skills, abilities, and availability. Determines applicant suitability. Completes employment process by auditing all applicant-completed documents and conducts orientations about Express policies, procedures, compensation, benefits, and the employer/employee relationship. Determines associate compatibility and availability and assigns to client. Assigns associates to client accounts, advising associates of client's location, the person to whom they will report, working conditions, essential job functions, work schedule, pay rate, and all other pertinent information. 2. Client Relations Analyzes client's operation and develops and presents alternative staffing strategies suited to client-specific needs. Receives and processes inquiry calls from clients and prospects. Receives job orders and ascertains client's essential job function requirements, FLSA exemption status, and assignment details. • Must maintain a valid state driver's license. 3. Employee Relations Monitors and records associate performance and provides necessary feedback. Provides associate counselling and appropriate disciplinary action to correct performance problems. Terminates unsatisfactory associates. 4. Administration Applies Express policies and procedures in resolving time card errors and client billing discrepancies to ensure the accurate and timely delivery of paychecks and invoices. Meets with Sales Representative daily to review progress on accounts and other pertinent client information. Other Duties Maintains reference material on applicable employment laws. Maintains awareness of local labor market, business conditions, activities of competing companies, and industry-related trends. Other projects and activities as assigned. Supervisor Responsibility Provides administrative supervision of up to 150 Express associates. Occasional out-of-town trips may be required to attend special events and training sessions. Should have an understanding of general business, office terminology, and basic computer skills. Should possess strong interpersonal, communication, conflict resolution, and problem-solving skills. Must be able to compose routine correspondence and reports.