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Customer Care Supervisor

Job

Global Contact Services (GCS)

Remote

$37,000 Salary, Full-Time

Posted 8 weeks ago (Updated 8 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

If you thrive in a fast-paced, large call center environment, consider this position. This transportation contact center handles inbound advanced reservations calls and customer service calls on travel days for their customer base. The Supervisor position will be filled by a team member who possesses strong leadership skills to create a positive, customer-focused, results-driven work atmosphere for their team. Their primary focus is associate coaching and development, performance and quality management to client expectations, along with associate accountability/management to adhere to policies and processes defined for the contact center. Are you an excellent motivator? Can you inspire a team to work for you? Can you work in a fast-paced, high volume call center? If you can--this is the job for you!
Job Type:
Full-time Evening Shift - Works 3 p.m. to midnight.
Required education:
High school or equivalent Required experience:
Previous Supervisory:
2 years
Job Type:
Full-time Pay:
$34,000.00 - $40,000.00 per year
Work Location:
Hybrid remote in Salisbury, NC 28144

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