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Customer Service Manager

Job

RAE Staffing

Remote

$50,170 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

Customer Service Manager RAE Staffing Madison, WI Job Details Part-time | Full-time $2,300 - $5,064 a month 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Employee discount Retirement plan Qualifications Bilingual Customer communication Merchandising Recruiting Payroll Retail management Full Job Description We're looking for a Customer Service Manager who enjoys working with people, leading a team, and creating a great customer experience. This role combines customer service, team leadership, and day-to-day store operations in a fast-paced retail environment.
Pay:
The pay range given is depending on experience and whether the position is part-time or full-time. Responsibilities Lead and support the customer service team. Assist with daily store operations, including opening/closing procedures, cash handling, and inventory management. Train and coach employees on customer service standards and store procedures. Create employee schedules and help maintain appropriate staffing levels. Handle customer concerns and resolve issues professionally. Monitor inventory, pricing, and merchandising to support sales goals. Assist with hiring, onboarding, and employee development. Track sales performance and help implement strategies to improve results. Maintain accurate records and complete administrative tasks as needed. Qualifications Previous experience in a retail, customer service, or management role. Strong leadership, communication, and problem-solving skills. Experience training and motivating employees. Comfortable working with POS systems and handling cash transactions. Ability to manage multiple priorities in a fast-paced environment. Bilingual candidates are encouraged to apply. Experience with inventory control, recruiting, payroll, or bookkeeping is a plus, but not required. If you're a motivated leader who enjoys helping customers and developing a strong team, we'd love to hear from you.
Pay:
$2,300.00 - $5,064.00 per month
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance
Work Location:
Hybrid remote in Madison, WI 53719