Director of Client Services

Director of Client Services Bright Horizons - 3.5 Coppell, TX Job Details Full-time $128,000 - $157,000 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance RSU Tuition reimbursement Parental leave Vision insurance Life insurance Qualifications Business development management Managing customer accounts 7 years Sales collateral development Account development Sales team management Salesforce Cloud Task prioritization Decision making Territory management Sales territory planning Sales management systems proficiency Initial Contact (sales skills) Prospecting Building employer relationships Client acquisition Business planning Corporate sales environment Client growth strategy New business target achievement CRM system proficiency Sales leadership Senior level Associate's degree Account management Process management Communication skills Time management Marketing collateral creation Full Job Description The Director of Client Services will build new relationships with enterprise employers in the employee benefits space, driving new opportunities and converting prospects into long‑term clients. This role requires a seasoned sales leader who understands benefits consulting and can grow our employer client base through trusted guidance and proactive engagement. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational employee benefits . Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you're caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you're the difference . This is a Remote position available in the United States, with a heavy preference of someone located on Pacific Time Zone, Mountain Time Zone, or Central Time Zone.

Responsibilities:

Develop and manage a geographic sales territory or portfolio of accounts Secure new business with enterprise accounts in the employee benefits space to attain individual sales goals and team/business unit growth objectives Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates Proactively identify and contact prospects to develop a substantial new business pipeline, and close business Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management and other functions

Preferred Qualifications:

Bachelor's Degree or Associate's degree 7 years of relevant sales experience selling to seasoned executives in large organizations Sales experience in company-wide employee benefits, with experience working with benefits consultants as a plus Strong outbound prospecting skills Strong written and verbal communication skills Exceptional decision-making, prioritization, problem solving and time management skills required Working learner solution and Salesforce experience The ability to work remotely in the Western, Mountain, or Central regions in the United States. Ability to travel 25% of the time At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We're changing the world of work and family, and it starts with you. At Bright Horizons, you're the difference .

Compensation:

The annual salary for this position is between $128,000 - $157,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. This position is also eligible for bonus, commission bonus, and RSUs.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: Medical, dental, and vision insurance Paid vacation, sick, holiday, and parental bonding leave 401(k) retirement plan Long-term and short-term disability insurance Life insurance Money-saving discounts and financial planning tools Tuition assistance and education coaching Caregiving support and resources for the children and adults in your family Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law). Deadline to

Apply:

This posting is anticipated to remain open until 7/3/2026 .

Compensation:

$128,000 - $157,000 / year Life at

Bright Horizons:

At Bright Horizons, you're more than your job title — you're the difference . Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights , Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.