Order Management Specialist

Duration:

12

Months Location:

Houston, TX 77042

Schedule:

2 days per week working from home (must be scheduled and approved by manager•usually Mon & Fri)

Qualifications:

Bilingual•Spanish / English required Excel•VLOOKUP, pivot tables, etc., required Experience working with SAP software (SAP ECC Sales & Distribution) Knowledge and understanding of supply chain process, materials planning, and logistics Organization and self-starter skills are critical Good communication and interpersonal skills Ability to interact with customers in a helpful and friendly manner Ability to work well in a team environment Ability to set priorities and manage time in a dynamic work environment

Description:

Build strong customer relationships, loyalty, and retention through exceptional sales/service and the presentation, awareness, and understanding of our active product portfolio Drive customer centricity and growth of existing account base through proactive customer service and customer satisfaction. Place outbound calls to new and existing accounts, identifying opportunities, decision makers, and related customer service needs Track order activity and alert appropriate staff of any potential delivery problems. Expedites the delivery of selected orders Coordinates with commercial teams, technical development engineers, and supply chain staff, researching and obtaining resolution of a variety of customer complaints and issues Help develop and implement strategies for driving process improvement Facilitate root cause/corrective action communication with the field and customers Quotes lead times to customers on orders Independently handles routine problems such as the coordination of product delivery or errors in the type of product delivered Handle all customer service activities with a focus on efficiency and accuracy Process customer orders using the SAP system Process vendor invoices in a timely and accurate manner Generate and maintain reports to track Key Performance Indicators (KPIs) GAS Energy Staffing LLC is an Equal Opportunity Employer. Employment Decision are made without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws.

JOB-10046838

#

LW Job Type:

Temporary Pay:

$30.00•$35.00 per hour

Education:

High school or equivalent (Required)

Language:

Spanish (Required)

Work Location:

Hybrid remote in Houston, TX 77042