Temporary Customer Service Coordinator

What we need We're looking for a temporary Customer Service Coordinator for our electronic forms team, Monday-Friday from 8:30am-4:30pm for approximately 6 months. This role focuses on working collaboratively with a team to support the day to day activities within the forms team, including form validation, tracking changes, and working closely with our team of software developers. This role is hybrid in our Rocky Hill or Southington office. What you ll do Perform testing to ensure functionality for client
Communicate changes and updates to software engineering teams, working collaboratively across business units
Manage multiple cases within SLAs and work with programming as necessary to convey customer requests.
Other projects and initiatives as agreed upon What you ll bring High school diploma; 1 year or more experience in the banking industry preferred Experience with core banking application products and Jira preferred
Adaptable, collaborative work style with appreciation for a fast-paced work environment
Strong organizational and communication skills Experience working with clients and customers
Familiarity with banking systems, terminology and processes Hired candidates will be 1099 employees. The hourly rate is $25-28/hour.