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Account Manager

Job

Robert Half

Greenville, SC (In Person)

Full-Time

Posted 3 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

We are looking for an Account Manager to join our insurance team in Greenville, South Carolina, in a contract-to-permanent capacity. This role is focused on delivering a strong client experience by building trusted business relationships, managing account activity with precision, and serving as a dependable point of contact for customer needs. The ideal candidate brings a consultative approach, communicates effectively across teams, and is comfortable balancing relationship management with detailed administrative follow-through.
Responsibilities:
  • Cultivate and maintain strong relationships with business clients to support retention, satisfaction, and long-term partnership growth.
  • Keep account information current by tracking client activity, including hours reporting, enrollments, onboarding updates, and terminations.
  • Respond to client questions and concerns promptly, ensuring issues are addressed thoroughly and professionally.
  • Partner with customer service and claims teams to coordinate solutions and provide a seamless experience for clients.
  • Develop in-depth knowledge of insurance products and service offerings in order to guide clients with accurate and relevant information.
  • Manage inbound inquiries and follow up consistently to support account needs and identify additional service opportunities.
  • Monitor account trends and client interactions to help improve service delivery and strengthen overall account performance.