Catering Sales & Service Manager

Catering Sales & Service Manager Caravan Court Arlington, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Managing customer accounts Customer relationship building Sales Catering Identifying new business opportunities Mid-level Client relationship development Financial control management Prospecting Hotel customer satisfaction operations Achieving sales targets Account management Customer complaint resolution Full Job Description We aren't just opening a hotel; we're reimagining a landmark Arlington roadside resting spot. Caravan Court Hotel is officially assembling its pre-opening team, and we're looking for passionate hospitality professionals who thrive on creating meaningful and unique moments for guests. Ready to join? Perks Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Volunteer Days, Wellness Days, Growth Opportunities Are you a Customer Service Super Star….

WE NEED BIG STARS LIKE YOU!

!! Come be a part of an

AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Status:

Exempt Reports to: Director of Sales & Marketing

JOB SUMMARY

Responsible for selling and servicing catering accounts, entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. Position will also be responsible for servicing other accounts sold. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

ESSENTIAL DUTIES & FUNCTIONS

Oversee client functions to ensure customer satisfaction. Provide conference services for most in-house groups, conferences and meetings. Work with other departments within the hotel to provide quality service. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. Achieve budgeted revenues and expenses and maximize profitability related to the sales department. Maintain and correct procedures for credit control, financial transactions, and security of financial assets. Promptly respond to and resolve client requests, complaints, or questions in a courteous and timely manner. Identify potential clients, maintain strong relationships, and respond promptly to inquires. Maintain visibility in local industry organizations and participate in promotional events. Any other duties as assigned by an immediate supervisor.