Bakery Customer Service & Order Coordinator

Bakery Customer Service & Order Coordinator María Andrée Boutique Bakery - 5.0 Dallas, TX Job Details Part-time From $15 an hour 11 hours ago Benefits Employee discount Flexible schedule Qualifications Teamwork Packing Cash register operations Stocking Retail sales Full Job Description About Us Maria Andree Boutique Bakery is a boutique bakery in Dallas specializing in custom cakes, macarons, cupcakes, and seasonal dessert collections. We focus on both beautiful design and creating a warm, welcoming experience for every customer. Position Overview We're looking for a friendly, reliable, and detail-oriented team member to support our front-of-house customer experience and order coordination. This role includes helping customers in-store, answering phone calls and emails, and assisting with cake and dessert orders. It's a great fit for someone who enjoys working with people, is organized, and communicates clearly. There is also an opportunity to support business growth through outreach and building relationships with potential corporate and wholesale clients. Responsibilities Customer Service Greet and assist walk-in customers with a warm, welcoming attitude Recommend products and help customers choose items Order Coordination Answer phone calls and respond to emails professionally Take detailed cake and dessert orders Ask the right questions to understand customer needs (date, servings, design, etc.) Communicate clearly with customers to ensure accurate orders Storefront & Operations Package desserts neatly and carefully Maintain a clean, organized, and visually appealing storefront Assist with daily cleaning tasks (dishes, counters, floors, restocking) Business Growth Support Assist with outreach to local businesses for catering, corporate, and wholesale opportunities Help build relationships that can lead to repeat orders Support efforts to increase overall bakery sales Support Tasks Help with basic kitchen tasks when needed (boxing, labeling, simple prep) Who We're Looking For Friendly, positive, and comfortable talking to customers Strong communication skills (in-person, phone, and email) Organized and detail-oriented Reliable and punctual Comfortable taking initiative and supporting business growth Willing to help with cleaning and daily tasks Previous retail, café, or bakery experience is a plus Schedule Part-time (approximately 20-24 hours per week) Tuesday, Thursday, Friday, Saturday 9:30 AM - 3:30 PM (opening shift) Weekend availability required Compensation $15/hour + tips Opportunity for growth and performance-based pay increases Important Note This role includes a mix of customer service, order coordination, and operational tasks. Responsibilities vary throughout the day depending on store activity. We are looking for someone who takes pride in creating a welcoming space for customers and enjoys being part of a small, team-oriented environment.

Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person