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Customer Service Agent/Supervisor
Job
Grand Specialty, Inc
Fredericksburg, TX (In Person)
Full-Time
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Job Description
Grand Specialty is looking for a highly motivated and energetic individual to work directly with our customers via phone an internet. Our customer service agent is primarily responsible for reviewing orders and following up on customer service related requests. This is a great position located in our Fredericksburg, TX location. The setting is an office environment with regular business hours and weekends off. DUTIES Answer Incoming calls Manage voice and emails Provide customer service support Manage internet and fax orders Assist with will call orders and pickups Assist with order fulfillment Other responsibilities as assigned