Spa Coordinator

Spa Coordinator Aurora Medical Spa - 5.0 Georgetown, TX Job Details Full-time $18 - $22 an hour 4 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication Full Job Description Spa Coordinator Aurora Medical Spa — Georgetown, TX Applies to: All candidates in or near Georgetown, TX Use case: Full-time front desk and operations role at our Georgetown location Purpose Aurora Medical Spa is seeking a talented, client-obsessed Spa Coordinator to serve as the operational and experiential anchor of our Georgetown location. This role is central to everything we do — from the first impression a client forms walking through our doors to the smooth clinical flow that allows our providers to do their best work. About Aurora Medical Spa — Georgetown Georgetown is one of the fastest-growing communities in Texas — and our spa reflects that energy. Located near Georgetown's beloved historic Square, Aurora Medical Spa has been a trusted destination for aesthetic care since 2006. Our Georgetown team is close-knit, high-performing, and genuinely proud of the experience they deliver. We're a certified Great Place to Work® — a standard our team holds themselves to every single day, not just a credential on the wall. When you join Aurora Georgetown, you're not taking a front desk job. You're becoming the heartbeat of a clinic that our clients love, in a community that is growing fast and needs providers it can trust. The Spa Coordinator is the first and last impression for every client who walks through our doors. If you take that responsibility seriously — and you're energized by it — you'll thrive here. About the Role This is a full-time, in-person position supporting the daily operations and client experience at our Georgetown clinic. You will be the connective tissue between our clients, our providers, and our clinical schedule — keeping everything running smoothly while ensuring every person who visits Aurora feels genuinely welcomed and well cared for. This role requires equal parts operational precision and people warmth. You will manage scheduling, coordinate treatment flow, handle transactions, support retail and membership conversations, and contribute meaningfully to a team culture that Georgetown clients notice and remember. Who Thrives in This Role Aurora's best Spa Coordinators share a few things in common — here is what we look for. Operationally Strong Highly organized and detail-oriented, with the ability to manage multiple priorities simultaneously in a fast-paced clinical environment. Scheduling accuracy and follow-through are non-negotiable. Client Experience Focused Naturally warm and professional; takes genuine ownership of creating a consistent, elevated experience for every client — from a new face to a longtime regular walking in for their quarterly appointment. Sales-Minded Comfortable and confident discussing services, memberships, and retail products. Knows how to guide clients toward the right decisions without pressure — because product knowledge and genuine care do the heavy lifting. Team-First Brings positive, grounded energy to the team. Treats colleagues and providers with consistent respect and professionalism. Contributes to a collaborative, supportive environment where everyone can do their best work. Self-Aware and Growth-Oriented Open to feedback, willing to grow, and takes real ownership of their impact on the team and clients. Communicates directly, maturely, and with care. Responsibilities Day-to-day duties at our Georgetown clinic. Deliver a high-level, welcoming client experience from check-in through check-out Manage provider schedules with accuracy, efficiency, and proactive communication Coordinate daily treatment flow to ensure seamless, on-time service delivery Maintain accurate client records and handle financial transactions with precision Confidently present and discuss services, packages, and membership options Support retail recommendations and client education on products and aftercare Partner closely with providers to support strong rebooking rates and follow-up Contribute to a positive, professional team culture that Georgetown clients can feel Qualifications Required Strong interpersonal and communication skills — warm, professional, and articulate Comfortable in a client-facing, fast-paced environment with shifting priorities Genuine passion for the beauty, wellness, and medical aesthetics industry Preferred 2+ years of experience in medical aesthetics, dental, dermatology, or upscale hospitality Familiarity with scheduling or practice management software Local ties to Georgetown or the surrounding Williamson County area Compensation and Schedule Detail Information Pay Competitive — discussed during interview process Health Benefits Medical, Dental, and Vision insurance Retirement 401(k) with company match Time Off Paid holidays and PTO Perks Generous employee discounts on Aurora services and products Hours Full-time, 36-40 hrs/week; mix of weekday shifts Saturday Rotating Saturdays included Work Setting In-person — Georgetown, TX (on-site only) Aurora Medical Spa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.