Sales Account Manager

Sales Account Manager 3.3 3.3 out of 5 stars Houston, TX 77055 Up to $55,000 a year - Full-time The Wheel Group 16 reviews Up to $55,000 a year - Full-time Job overview We are seeking a results-oriented and proactive Sales Account Manager to join our TWG Sales Team. The ideal candidate will be responsible for providing our customers with best-in-class customer support acting as their trusted advisor. We are looking to develop the best customer experience for our B2B clients and support their ability to make a wheel, tire or accessory sales. Be part of a winning team and help us build the TWG experience of tomorrow! This position is 100% on-site and can be based in the following locations: Houston, TX 77055 Ontario, CA 91764 Grand Prairie, TX 75051 Key responsibilities Manage client relationships: Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.

Technical Liaison:

Be the technical expert to help your accounts make a wheel, tire or accessory sale by helping them find the best wheel for their customers desired style and fitment.

Maintain account records:

Keep detailed records of client interactions, project progress, and account updates.

Identify growth opportunities:

Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.

Collaborate with internal teams:

Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.

Develop Key Accounts:

Work with the Central Sales Team and newly formed Business Development Team to grow specific key customers.

Monitor performance and reporting:

Track account performance metrics, report on key outcomes, and suggest areas for improvement.

Communication and Negotiation:

Effectively communicate with customers at all levels, negotiate deals and resolve customer issues promptly.

Business Acumen:

Have an understanding for profit margins as it relates to the TWG product portfolio and how to maximize standard margins for your book of business.

AR Collections:

Work with customers to ensure they stay within their credit limit and support any accounts receivable collection activities. Qualifications Proven experience as an account manager or in a similar client-facing role. Strong understanding of client relationship management, sales, and business development. Excellent communication and organizational skills. Ability to manage multiple client accounts and prioritize tasks. 3+ years of experience in account management, sales, or customer service. Proficiency in CRM software (e.g., Salesforce, HubSpot). A degree in business administration, marketing, or a related field is preferred. Preferred Skills Experience in the automotive aftermarket, specifically around wheels and tires is a plus Familiarity with project management tools and processes Familiarity with sales CRM tools Strong negotiation and problem-solving abilities Why Join TWG? Be part of a dynamic company that values an enthusiast culture with innovation, growth, and collaboration at all levels Opportunity to shape the future of the company and make a significant impact in the tire and wheel market Competitive compensation package, including performance bonuses and benefits Flexible work environment with opportunities for professional growth

Pay:

Up to $55,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Application Question(s): What CRM Software have you used in your current or previous roles? How many years of experience do you have as an account manager or a similar client-facing role? This position is 100% on-site. Which of the following locations are you willing to commute to daily: Houston, TX 77055, Ontario, CA 91764, or Grand Prairie, TX 75051?

Experience:

account management, sales, or customer service: 3 years (Required) automotive aftermarket, specifically wheels and tires: 1 year (Preferred)

Work Location:

In person