Client Care Supervisor

Client Care Supervisor San Angelo, TX Job Details Full-time 1 day ago Benefits Dental insurance Paid time off Vision insurance Life insurance Qualifications Collaborate with healthcare professionals OSHA (regulatory compliance area) Some college Spanish Customer communication Management Healthcare staff management Patient assessment Regulatory compliance Mid-level Patient safety Healthcare infection prevention and control expertise High school diploma or GED Hiring Driver's License Clinical staff training Supervising experience Care plan development Clinical staff recruitment Recruiting Home health Progress documentation Care coordination 2 years Healthcare compliance Patient personal care assistance Training delivery

Full Job Description Company Overview:

For over 40 years, Caprock Home Health has been a trusted name in compassionate, patient-centered care across Texas. As the state's largest family-owned home health agency, we pride ourselves on creating a supportive, collaborative environment for our staff while empowering our clients to remain safe, comfortable, and independent in their homes.

Job Summary:

The Client Care Supervisor is responsible for overseeing client care services and supervising Attendants to ensure safe, compliant, and high-quality service delivery. This role includes client assessments, supervision of Attendants and Clients, scheduling visits, training, documentation, and regulatory compliance.

Key Responsibilities:

Conduct client assessments and develop service plans Complete required supervisory and annual visits Monitor service delivery, authorized hours, and EVV compliance Maintain regular client communication and update care plans as needed Document and report changes in client condition Recruit, hire, train, and evaluate Attendants Provide training on safety, infection control, and billing Ensure compliance with healthcare regulations, OSHA, and agency policies Coordinate care with office staff and clinicians Arrange backup coverage and provide direct care when necessary

Qualifications:

High school diploma/GED plus: Two years of full-time college study, OR Two years Supervisory experience in a healthcare or community-based setting

General Requirements:

At least 18 years of age. Valid Texas driver's license. Clear criminal background check. Spanish language skills are a plus. Physical Requirements Perform personal care tasks in client homes Lift up to 30 lbs Assist with positioning clients (up to 200 lbs independently; more with equipment/assistance) Travel to client homes and navigate various environments Job Type Full-Time (In-Person) Benefits 401(k) Health, Dental, and Vision Insurance Life Insurance Paid Time Off