PHC Coordinator - San Antonio

PHC Coordinator - San Antonio American Medical Home Health Services - 3.1 San Antonio, TX Job Details Full-time 1 day ago Qualifications EMR/EHR Full Job Description Make a Difference Where It Matters Most American Medical Home Health & Hospice has a long-standing history of providing compassionate, patient‑centered hospice care across Texas. As we continue to serve the San Antonio community , we are seeking a PHC Coordinator who can join our team to work directly in improving lives of families in the San Antonio community. We're looking for a highly organized, compassionate, and driven PHC Coordinator to lead day-to-day operations of our Primary Home Care program. If you thrive in a fast-paced environment and enjoy balancing people, scheduling, and problem-solving—this role is for you. As a PHC Coordinator, you are the heart of our operations , ensuring clients receive consistent, high-quality care while supporting and guiding our caregiving team. Care Coordination & Scheduling Manage daily schedules for caregivers, ensuring full coverage of all client needs Match caregivers with clients based on skills, personality, and availability Client & Family Support Serve as the primary point of contact for clients and families Address concerns, changes in condition, and service requests promptly Team Collaboration Work closely with nursing and clinical staff to ensure seamless care delivery Support onboarding and scheduling setup for new caregivers Compliance & Operations Ensure accurate documentation, service logs, and timesheets for billing Monitor EVV, attendance, and service quality standards Maintain full compliance with Texas HHS and Medicaid PHC regulations Problem-Solving & Crisis Management Respond quickly to call-offs, emergencies, and staffing gaps Keep operations running smoothly under pressure

Experience:

At least 1 year of experience in home care, home health, or PHC/PAS programs Strong multitasking, scheduling, and organizational skills Excellent communication and customer service abilities Ability to stay calm and effective in a fast-paced environment Proficiency with EMR systems and scheduling software Preferred Qualifications Bilingual (English/Spanish) - highly valued in the San Antonio community Experience with Texas Medicaid programs (PHC, PAS, EVV compliance) Healthcare administration or related education