Spa Client Experience & Operations Coordinator

Spa Client Experience & Operations Coordinator We Are Hiring:

Spa Client Experience & Operations Manager (A-Player Only) Medical Spa Leadership Role We are looking for a high-energy, growth-driven spa coordinator to help us elevate our client experience and support the next stage of growth in our medical spa. This is not a typical spa coordinator role. This position is for someone who naturally has great customer service skills, takes ownership, leads, drives results, and thrives in a fast-paced environment. You will serve as the 30,000-foot leader of the client experience , ensuring every client interaction reflects excellence, professionalism, and care. If you love aesthetics, leadership, and building something meaningful, this could be the role for you. What You'll Be Responsible For Leading and elevating the entire client journey Conducting advanced skin consultations and treatment planning Supporting and coaching estheticians and front desk teams Driving growth in memberships, packages, and retail skincare Improving client retention and conversion rates Monitoring business metrics and identifying opportunities for growth Supporting marketing initiatives, events, and community outreach Helping create a positive, motivated, and high-performing team culture Who Thrives in This Role Our best candidate will be someone who: ✔ Has high energy and a strong sense of ownership ✔ Loves people, leadership, and problem solving ✔ Is confident educating clients and guiding treatment plans ✔ Is naturally organized and solutions-oriented ✔ Enjoys helping teams perform at a higher level ✔ Is passionate about aesthetics and client results ✔ Wants to grow with a successful and expanding spa Qualifications Experience in a medical spa, aesthetic clinic, plastic surgery, or dermatology practice desired but not required Strong consultation and client education skills Leadership, mentoring, or team training experience preferred Strong communication and organizational skills Professional, proactive, and positive attitude Schedule Tuesday - Friday 8:00 AM - 5:30 PM (1 hour lunch) Our Culture We welcome all with kindness and respect. We support and encourage one another. We strive to make every visit the best 5 minutes or 5 hours of our client's week.

Our goal is simple:

Everyone leaves better. If you are someone who takes pride in excellence, loves the aesthetics industry, and wants to play a key role in a growing business , we would love to meet you.

Job Type:

Full-time Pay:

$44,000.00 - $100,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance

Shift:

Day shift Evening shift Application Question(s): What sales and KPI experience do you have? Have you been an integral part in growing a business? Ability to

Relocate:

Longview, WA 98632: Relocate before starting work (Required)

Work Location:

In person