Service Advisor

Job Overview DC 907 Diesels is hiring a talented Service Advisor to join our team. We are a Diesel repair shop for light duty diesels (Ford, GM, Dodge). The work environment is a fun easy going fast paced and customer service oriented. Grow your career with us. Responsibilities for Service Advisor Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer Scheduling Customers Monitor the progress of each vehicle throughout the day, and updating customers frequently Oversee the technician working on customer vehicles including their time management/efficiency, job completion times Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Positive attitude, high energy, friendliness Ability to work in a team environment and ask for assistance when needed. Must have a valid driver's license

Work Hours and Benefits:

• Monday
• Friday 8-5
• Health, Dental, Vision is available
• Paid vacation Use of vendor discount

Job Type:

Full-time Pay:

$20.00

• $30.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person Service Advisor 720 North Shoreline Drive, Wasilla, AK 99654 $20

• $30 an hour
• Full-time $20
• $30 an hour
• Full-time Job Overview DC 907 Diesels is hiring a talented Service Advisor to join our team.

We are a Diesel repair shop for light duty diesels (Ford, GM, Dodge). The work environment is a fun easy going fast paced and customer service oriented. Grow your career with us. Responsibilities for Service Advisor Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer Scheduling Customers Monitor the progress of each vehicle throughout the day, and updating customers frequently Oversee the technician working on customer vehicles including their time management/efficiency, job completion times Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Positive attitude, high energy, friendliness Ability to work in a team environment and ask for assistance when needed. Must have a valid driver's license

Work Hours and Benefits:

• Monday
• Friday 8-5
• Health, Dental, Vision is available
• Paid vacation Use of vendor discount

Job Type:

Full-time Pay:

$20.00

• $30.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person