Part Time Customer Service Representative

Part Time Customer Service Representative Brown Heating & Cooling Birmingham, AL Job Details Full-time $15 - $18 an hour 13 hours ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Computer operation Computer literacy Computer skills

Full Job Description Overview:

Looking to

TRADE UP

to a better opportunity? Brown Cooling, Heating, Plumbing and Electrical is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. Responsibilities Provide professional customer support via phone, email, chat, and multiple service platforms Efficiently switch between platforms and systems while assisting customers Handle multiple tasks and customer inquiries in a fast-paced environment Maintain accurate customer records and documentation Resolve issues in a timely and positive manner Follow company procedures and meet performance expectations Requirements Must be available to work nights, weekends, and holidays Ability to quickly switch between multiple platforms and applications Strong multitasking abilities in a fast-paced environment Fast learner with the ability to adapt quickly Basic to intermediate computer skills required Excellent communication and problem-solving skills Previous customer service experience is a plus What We're Looking For Dependable and self-motivated individuals Positive attitude and strong work ethic Ability to stay organized while managing several systems at once Why join our team: We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work. Uncapped Pay Potential Medical, Prescription, Dental, Vision Insurance Disability and Term Life Insurance Matching 401(k) On-going training & development and growth opportunities Paid Holidays Paid Time Off (PTO) Who we are: We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). If this sounds like the perfect opportunity for you, don't wait! Apply today! We are an

Equal Employment Opportunity Employer Job Type:

Part Time Salary:

$15-18 per hour

Benefits:

Matching 401(k) Health Insurance Dental and Vision Insurance Life and Disability Insurance Paid Time Off Ongoing Training and Development Ability to commute/relocate:

Birmingham, AL:

Reliably commute or planning to relocate before starting work (Required)

Experience:

Call Center or Customer Support (1+ year required)

Work Location:

In person