Customer Service Representative/ Receptionist

Customer Service Representative/ Receptionist 156 West Carroll Street, Dothan, AL 36301 $11

• $12 an hour
• Full-time $11
• $12 an hour
• Full-time Nantze Springs is seeking a friendly, dependable Customer Service Representative to join our family-owned bottled water company.

This position serves as the first point of contact for our customers and plays a key role in creating a positive, helpful experience from the moment they reach out. Daily responsibilities include answering phone calls and greeting customers, assisting with orders and delivery questions, collecting and updating customer information, and helping identify solutions to meet each customer's needs. This role also includes processing payments, managing basic account inquiries, and communicating clearly and professionally through phone and email. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced office environment. Strong communication skills, a positive attitude, and a genuine ability to work well with people are essential. We're looking for someone who takes pride in providing excellent customer service and representing the values of a family-owned business.

Hours of Operation:

Monday

• Friday 7am to 4pm

Job Type:

Full-time Pay:

$11.00

• $12.

00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person