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Customer Service Representative - Part Time

Job

Hartselle Utilities

Hartselle, AL (In Person)

$39,520 Salary, Part-Time

Posted 6 days ago (Updated 1 day ago) • Actively hiring

Expires 7/4/2026

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Job Description

Part-Time Customer Service Representative I Location:
Hartselle Utilities Main Office, Hartselle, Alabama Department:
Customer Service Pay Range:
$18.00 - $20.00 per hour (based on experience)
Schedule:
Up to 29 hours per week Join Our Team Hartselle Utilities is looking for a friendly and dependable Part-Time Customer Service Representative to assist customers at our lobby service counter and drive-through window. This position helps ensure our customer service windows remain open and operating smoothly during busy times or when full-time staff members are assisting other customers or are out of the office. If you enjoy helping people, working in a professional office environment, and providing great customer service, we would love to hear from you. This role is a great opportunity for someone looking for flexible daytime hours in a professional office setting . What You'll Do Welcome and assist customers at the lobby and drive-through payment windows Accept and process payments by cash, check, or money order Provide receipts and maintain accurate payment records Answer customer questions about accounts and services Assist with processing mail-in and night deposit payments Enter and update account information in our computer system Answer and direct incoming phone calls Support daily office operations and customer service activities What We're Looking For High school diploma or GED Previous experience in customer service, cashiering, or an office environment Experience handling payments and balancing transactions Basic computer skills including spreadsheets and office software Strong communication and people skills Ability to remain calm and professional while assisting customers Strong attention to detail and accuracy Candidates must successfully pass a background check and drug screening . Schedule Up to 29 hours per week Flexible schedule Work hours fall Monday through Friday between 7:30 AM and 4:30 PM Hours may vary depending on department needs, busy periods, employee absences, or vacation coverage
Pay:
$18.00 - $20.00 per hour
Benefits:
Flexible schedule
Work Location:
In person