EXPERIENCED Veterinary Receptionist/ Customer Service Representative

We're growing and once again looking to hire! ( YEA! That's a good thing! ) Do you love people as much as pets? Chase Animal Hospital and The Clubhouse are looking for a friendly, organized, and compassionate Customer Service Representative to join our growing team. As the first point of contact for our clients, you will play a key role in creating a welcoming experience while helping pets receive the care they deserve. We're located in the booming community of Huntsville, AL and seeking a full time veterinary customer service representative to join our soon-to-be 6 doctor, small animal practice and new boarding and doggy daycare facility (on-site). Receptionist/ Admin experience is

REQUIRED.

Veterinary experience

HIGHLY PREFERRED.

We're looking for someone with exceptional communication skills, outstanding customer service with the ability to remain calm and professional in a fast-paced environment, be highly motivated and a skilled multitasker with strong attention to detail and organizational skills, team-oriented attitude with a willingness to help wherever needed, compassionate, dependable, and dedicated to our mission of providing excellent patient care and customer service. Required hours are 3 - 4 days a week M- F 6:45a ~ 5:30pm No holiday or weekend shifts at this time (we may add rotating weekend duties in the future) Responsibilities include, but not limited to: Avimark practice management software Microsoft Word typical business duties including basic computer knowledge, scanning, copying, credit card & money transactions, deposit and daily tally multi-line phone management appointment scheduling and reservations multiple aspects of digital and online data entry (records, document storage and retrieval, appointment & customer requests, email, social media, online customer communication platforms, etc) able to properly relay and/or explain basic veterinary medical information between staff and customers provide compassion and excellent customer service in variety of stress situations At Chase Animal Hospital & The Clubhouse , we are committed to providing exceptional veterinary care and pet services while creating a positive experience for every client who walks through our doors. We offer a nationally competitive salary and benefits, both of which vary based on experience.

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Professional development assistance Retirement plan Uniform allowance Vision insurance Application Question(s): Do you have any days of the week you are unavailable to work hours stated in the job listing?

Experience:

Customer service: 1 year (Preferred) Animal hospital: 1 year (Preferred) Ability to

Commute:

Huntsville, AL 35811 (Required)

Work Location:

In person