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Customer Service Representative
Job
Henry Brick Co., Inc.
Selma, AL (In Person)
$39,000 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and voice of our organization, providing exceptional support to our valued customers. Your enthusiasm and organizational skills will help create a positive experience for clients while ensuring smooth office operations. This paid position offers an exciting opportunity to develop your customer service expertise, sharpen administrative skills, and contribute to a vibrant team environment. If you thrive in fast-paced settings, enjoy helping others, and possess strong communication abilities, we want to hear from you! Responsibilities Manage multi-line phone systems efficiently, directing calls accurately and courteously. Provide outstanding customer support via phone, email, or in person, addressing inquiries promptly. Maintain organized records through data entry, filing, and document proofreading to ensure accuracy. Use office management software such as Microsoft Office and Google Workspace to prepare reports and correspondence. Support administrative tasks including photocopying, faxing, and managing incoming/outgoing mail. Skills Proficiency with office management tools like Microsoft Office Suite (Word, Excel) and Google Workspace. Strong computer literacy with excellent typing speed and data entry accuracy. Experience with clerical duties such as filing, proofreading, and document organization. Exceptional organizational skills with the ability to multitask effectively in busy environments. Excellent phone etiquette and communication skills; bilingual abilities are a plus! Familiarity with multi-line phone systems, office management procedures, and customer service best practices. Previous experience as a receptionist, medical or dental receptionist, or personal assistant is advantageous. Join us in delivering outstanding service while honing your administrative talents! This paid role is perfect for motivated individuals eager to grow their career in customer support and office management within a lively team setting.