Job Description
Call Center Representative
at Adecco US, Inc. in El Dorado, Arkansas, United States
Job Description
Adecco is hiring immediately for Call Center Representatives with our client located in El Dorado, AR. As a Call Center Representative, you will work onsite in El Dorado and reside within a commutable distance. Responsibilities include answering inbound calls and supporting operational, technical, and mechanical issues at company locations. Duties involve troubleshooting and resolving issues with systems such as computers, pumps, registers, credit card processing, connectivity, refrigeration, and HVAC, or escalating when needed. Additional responsibilities include documenting calls and resolutions, maintaining accurate data entry, and providing professional customer service using strong communication, problem-solving, and critical-thinking skills.
What's in this for you?
+ Weekly pay starting at $15.00/hr.
+ Competitive benefits with options such as medical, dental, vision, and 401(k)
Requirements:
+ High school diploma or GED required
+ At least 1 year of relevant experience required
+ Strong computer and phone system proficiency, including troubleshooting capabilities
+ Typing speed of 40+ WPM with accurate data entry skills
+ Strong customer service, communication, and phone etiquette skills
+ Critical thinking and problem-solving ability to resolve or escalate technical and operational issues
+ Ability to accurately document calls, issues, and resolutions in company systems
Available Shift
+ 1st shift, Monday through Friday, 8:00 AM - 5:00 PM
Click on apply now for immediate consideration for these Call Center Representative positions in El Dorado, AR!
Pay Details:
$15.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to adecco/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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