Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Client Service Lead - Monday to Friday, 8am-5pm
Job
Crane Worldwide Logistics
Buckeye, AZ (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
39
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Essential Job Functions Responds to orders, general client inquiries, invoice questions and client complaints. Records consistent problem areas Resolves issues with orders, delivery dates or service. Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution. Handles client responses that may require deviation from standard procedures Provides leadership, coaching and training to a team of client service specialists Other duties as assigned The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements Job may require extended sitting or standing, use of standard office equipment. Other Skills/Abilities Client Service skills Quality Focus Problem Solving Freight Forwarding Knowledge Documentation Skills Listening Resolving Conflict Ability to Multi-task Education Requirements High School Diploma or GED 3-5 years client service experience Certifications and Licenses Professional certification may be required in some areas