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Customer Service and Outside Sales Support
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LogoWear Express
Chandler, AZ (In Person)
$60,320 Salary, Full-Time
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Job Description
Customer Service and Outside Sales Support LogoWear Express - 5.0 Chandler, AZ Job Details Full-time $24 - $34 an hour 1 hour ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Teamwork Interpersonal skills Writing skills Attention to detail Productivity software File organization Time management Customer data entry Full Job Description Inside Sales & Customer Service Representative LogoWear Express - Chandler, Arizona LogoWear Express is a family-owned decorated apparel company specializing in screen printing, embroidery, promotional products, and branded merchandise. We are seeking an experienced Inside Sales & Customer Service Representative to support showroom sales, walk-in customers, phone inquiries, email requests, and outside sales support. This position is ideal for someone with experience in the screen printing, embroidery, promotional products, print, or marketing industry who enjoys helping customers find the right products and managing projects from quote to delivery. Responsibilities Greet and assist showroom walk-in customers Answer incoming phone calls and respond to customer emails Build and maintain strong customer relationships Prepare quotes and process customer orders Enter sales orders and production information into business management software Coordinate customer projects with production teams Follow up on quotes and open opportunities Assist outside sales representatives with customer support and order management Deliver exceptional customer service that generates repeat business and referrals Develop product knowledge of apparel, embroidery, screen printing, promotional products, and branded merchandise Ensure order accuracy and customer satisfaction throughout the production process Qualifications Minimum 2 years of sales and customer service experience Experience in screen printing, embroidery, promotional products, printing, marketing, advertising, or related industries strongly preferred Strong verbal and written communication skills Excellent organizational and multitasking abilities Detail-oriented with strong follow-through Ability to work independently after training Positive attitude and team-oriented mindset Comfortable working in a fast-paced environment Computer proficiency including CRM systems, Google Workspace, Microsoft Office, data entry, and file management Preferred Experience Screen printing sales Embroidery sales Promotional products sales Print sales Apparel decoration industry experience QuickBooks Printavo, ShopWorks, or other production management software Adobe Creative Suite Skills Customer Service Sales & Relationship Building Product Knowledge Problem Solving Quality Control Awareness Phone Skills Attention to Detail Time Management Multi-tasking Order Processing Compensation Competitive hourly pay plus performance bonuses/commissions Large Commissions for Existing Book of Business Paid vacation and holidays (if applicable) Monday through Friday schedule Stable, family-owned company established in 1994 Application Questions Do you have experience working in a screen printing, embroidery, promotional products, or custom apparel company? Describe your sales and customer service experience. What CRM, order entry, or production management software have you used? Why are you interested in joining LogoWear Express? Principals only. Recruiters, please do not contact us.