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Bilingual Customer Support Specialist

Job

PLANNED DEVELOPMENT SERVICES

Glendale, AZ (In Person)

$45,760 Salary, Full-Time

Posted 1 week ago (Updated 8 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Bilingual Customer Support Specialist
PLANNED DEVELOPMENT SERVICES - 5.0
Glendale, AZ Job Details Full-time From $22 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Snacks provided Vision insurance 401(k) matching Life insurance Food provided Qualifications Bilingual Microsoft Word Phone communication Customer service Word embeddings Conflict management Office phone management Full Job Description Description Planned Development Services (PDS) is an HOA Community Management Company. PDS has been in business since 1995 and is located in Glendale, AZ. We offer a supportive and team oriented work environment. Our employees are the most important and valuable piece of the company. PDS offers exceptional service to their customers who call in or walk through the front door. As a Customer Service Representative you will be performing the following functions: Responsibilities include: Answer medium volume of incoming calls. You will speak with homeowners, listen to their concerns, provide guidance and find solutions in a timely and professional manner. Greet and assist walk in customers and vendors with a smile and a helpful attitude. Provide exceptional customer service to customers while being solution oriented. Work on a variety of administrative tasks in between phone calls, such as, open and sort incoming mail, scan documents, accept deliveries. Requirements for
Customer Service Representative:
Minimum 1 year customer service experience in an office environment Minimum 1 year assisting customers over the phone Excellent customer service skills Positive and professional attitude Working knowledge of Word Superior written and verbal communication skills Master of conflict resolution Able to work at a fast pace
Additional Benefits:
PDS offers competitive salaries and a supportive team work environment Health, dental, vision and life insurance 401K with 50% company match Reimbursement for any training or education needed to complete their development Work hours: Monday-Thursday 8:30 AM - 5:30 PM , Friday 8:30 AM - 3:00 PM Fully stocked kitchen, including free breakfast, lunch and snack items, coffee and water Casual dress code
Job Type:
Full-time Pay:
From $22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
8 hour shift
Work Location:
In person