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Express Service Advisor

Job

Surprise Ford

Surprise, AZ (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/28/2026

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Job Description

Express Service Advisor Surprise Ford - 2.2 Surprise, AZ Job Details Full-time 23 hours ago Benefits Health insurance Dental insurance Paid time off 401(k) matching Employee discount Professional development assistance Flexible schedule Qualifications Service writing Customer communication Customer relationship building Referral-based lead generation Sales referrals Service scheduling Client rapport building Customer satisfaction tracking Post-sales issue resolution High school diploma or GED Driver's License Client retention Customer engagement Client referrals Full Job Description
SERVICE ADVISOR
The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, and a minimum of one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record with automotive experience, which is a plus but not a must! Fluent English speaking and written communication skills (bilingual a plus), good time management skills, and professional dress, speech, and behavior are all required for this position at a car dealership service drive.
REQUIREMENTS
Must pass pre-employment screening including a drug test and background check. Current, Valid driver's license with a satisfactory Motor Vehicle Report. Minimum high school diploma, some college preferred. Service Advisor experience. Schedule appointments and generate estimates. Effectively communicate to the customer the timeline of repair and maintenance. Assist all customers in selecting suggested service in a friendly, professional manner. Resolving customer complaints. Keeping CSI at or above region monthly. Maintaining value, quality, and integrity. Responsible for the entire customer service experience from the service drive until the vehicle is turned back over to the customer. Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele.
BENEFITS
Compatible salary. 401(k) matching. Dental Insurance. Employee discount. Flexible schedule. Health insurance. Paid time off. Professional development assistance. Please submit your resume today for consideration.
Job Type :
Full-time.