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Customer Service / Call Center
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CE Personnel Services
Carson, CA (In Person)
$35,370 Salary, Full-Time
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Job Description
Call Center/ Customer Service Carson CA Long Term 1ST SHIFT 8am Start $17 Responsibilities Respond promptly and professionally to inbound customer calls, providing accurate information and assistance. Utilize strong communication skills to understand customer needs and offer tailored solutions. Maintain detailed records of interactions through precise data entry and documentation. Apply your knowledge of medical terminology when assisting healthcare-related inquiries or billing questions. Demonstrate excellent phone etiquette, ensuring each caller feels valued and understood. Collaborate with team members to resolve complex issues, analyzing data to identify trends or areas for improvement. Manage multiple tasks efficiently while maintaining a positive attitude and high level of professionalism. Qualifications Fluency in English and at least one additional language (bilingual/multilingual preferred). Prior experience in medical office settings or healthcare customer service is highly desirable. Strong computer skills, including proficiency with data entry systems and common office software. Knowledge of medical terminology to accurately interpret healthcare-related inquiries. Excellent communication skills with the ability to convey information clearly and empathetically. Demonstrated phone etiquette and customer service expertise in a call center environment. Analysis skills to evaluate customer interactions and contribute to process improvements. Join us in delivering outstanding customer care that makes a difference! We value energetic individuals who thrive on helping others and are eager to grow within a supportive team environment. This paid role offers comprehensive training and opportunities for career advancement in the healthcare customer service field. For more information please call 310-627-9221