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Customer Service Representative
Job
American Flooring Distributor
City of Industry, CA (In Person)
$38,480 Salary, Full-Time
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Job Description
Customer Service Representative American Flooring Distributor - 5.0 City of Industry, CA Job Details Full-time From $18.50 an hour 1 day ago Benefits 401(k) Qualifications Google Workspace Google Sheets Google Docs Microsoft Outlook Phone communication In-person customer service Word embeddings Administrative experience QuickBooks Data entry Organizational skills Front desk Productivity software Full Job Description Job description: We are seeking a friendly, organized, and detail-oriented CSR to join our team. The ideal candidate is committed to providing excellent customer service, thrives in a fast-paced office environment, and enjoys supporting both customers and coworkers. This role requires strong communication skills, the ability to multitask effectively, and proficiency with common office software and administrative processes. If you are dependable, professional, and a quick learner, and ready to join our growing company we'd love to hear from you. Key Responsibilities Answer customer inquiries by phone, email, and in person. Operate a multi-line phone system and direct calls. Perform data entry and maintain accurate records. Schedule appointments, manage calendars, and organize meetings. Assist with filing, proofreading, bookkeeping, and office supply management. Support overall office operations and collaborate with coworkers. Required Skills Strong customer service and communication skills. Professional phone etiquette. Excellent organization and time management. Attention to detail. Ability to multitask in a fast-paced environment. Positive, professional attitude. QuickBooks Microsoft Office (Word, Excel, Outlook) Google Workspace (Docs, Sheets) Data entry and administrative experience. Preferred Qualifications Previous office or clerical experience. Experience with multi-line phone systems. Bilingual skills (preferred but not required). The ideal candidate is someone who: Can stay organized while juggling multiple tasks. Learns new office systems quickly. Works well independently and as part of a team. Pays close attention to detail. Flooring Industry Experience is a plus