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Customer Service Representative

Job

Accelerated, Inc.

Compton, CA (In Person)

$58,240 Salary, Full-Time

Posted 2 weeks ago (Updated 17 hours ago) • Actively hiring

Expires 8/13/2026

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Job Description

Customer Service Representative 2.5 2.5 out of 5 stars 1555 W Walnut Pkwy, Compton, CA 90220 From $28 an hour - Full-time Accelerated, Inc. 4 reviews From $28 an hour - Full-time Accelerated, Inc. is looking for a Customer Service Representative. In this role, you will play a vital role in providing exceptional service to our diverse customer base. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
Shift:
Monday - Friday 7:30 am - 3:30 pm
Responsibilities:
Engage with customers via inbound and outbound calls to address inquiries and provide assistance Perform data entry tasks accurately and efficiently to update customer records Utilize bilingual skills to assist multilingual customers effectively Demonstrate upselling techniques to promote additional products or services Collaborate with the sales team to support revenue generation efforts Conduct outbound calling campaigns to follow up on customer interactions Analyze customer needs and recommend appropriate solutions Maintain a high level of professionalism and empathy in all customer interactions
Experience:
Proven experience in customer service roles, preferably in a fast-paced environment Strong proficiency in English with excellent verbal and written communication skills Ability to communicate effectively with customers from diverse backgrounds Proficiency in data entry and ability to navigate TMS systems efficiently
Benefits:
Competitive pay Benefits (Medical, Dental, Vision, etc.) Paid Time Off 401k with company match Opportunities for career growth and advancement within the company. Annual pay increases with review. If you are a dedicated individual with a passion for delivering outstanding customer service, we invite you to apply for the Customer Service Representative position at Accelerated, Inc. Join us in providing exceptional service and making a positive impact on our customers' experiences. to be part of our dynamic team!
Job Type:
Full-time Pay:
From $28.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer service: 1 year (Required)
Air Freight:
1 year (Required)
Work Location:
In person