Client/Desktop/Instructional Support (INFO SYS ANL 1)

PLEASE NOTE

PHOENIX

IS RECRUITING FOR ONE CLIENT/DESKTOP/INSTRUCTIONAL SUPPORT POSITION, AT THE INFO SYS ANL 2 OR INFO SYS ANL 1 LEVEL BASED ON EXPERIENCE. IF YOU ARE INTERESTED, PLEASE SUBMIT A SEPARATE APPLICATION FOR EACH POSITION. IF YOU ARE ALSO INTERESTED IN THE INFO SYS ANL 2 LEVEL APPLY TO JO

# 87093 BY 7/10/2026 TO

BE CONSIDERED.

Job Summary Under the supervision of the IT Manager and the lead of the Phoenix Systems Support (PSS) Team, provide a variety of computing technical support and services to Phoenix staff, faculty, and affiliates of the Entomology & Nematology, Plant Pathology departments, and Programs within. The incumbent is expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined on-the-job training and development planning. Implement and maintain security configurations to support Campus Cybersecurity guidelines. Maintain incident and service request management documentation. Apply By Date 7/10/2026 at 11:59pm

PLEASE NOTE

PHOENIX

IS RECRUITING FOR ONE CLIENT/DESKTOP/INSTRUCTIONAL SUPPORT POSITION, AT THE INFO SYS ANL 2 OR INFO SYS ANL 1 LEVEL BASED ON EXPERIENCE. IF YOU ARE INTERESTED, PLEASE SUBMIT A SEPARATE APPLICATION FOR EACH POSITION. IF YOU ARE ALSO INTERESTED IN THE INFO SYS ANL 2 LEVEL APPLY TO JO

# 87093 BY 7/10/2026 TO

BE CONSIDERED.

Qualifications Minimum Qualifications

• For full consideration, applicants are encouraged to upload license and/or certification if required of the position Bachelor's degree in related area and / or equivalent experience / training Experience providing great Customer Service in a high-tempo busy environment with frequent interruptions.

Experience with learning and applying various technological solutions without formal training, standard operating procedures, documentation or paid enterprise solutions. Experience with demonstrating consistent professional high quality performance and attention to detail. Consistently maintain complete and accurate system hardware, software licensing, network and work records. Preferred Qualifications Demonstrated knowledge and effective application of

Departmental, UC, Federal and State:

Communication, IT security policies and procedures. Proficient with Bigfix, Infoblox, Microsoft Active Directory, HyperV, Powershell, SCCM, WSUS. Proficient with Cloud/Hybrid Cloud hosting technologies like: Office365, Box.com, Azure, AWS, dropbox, various Google Apps, Aggie Video. Proficient with a variety of Content Management Systems (CMS) such as: Concrete5, Wordpress, UC Davis SiteFarm, UC Davis Canvas, Kaltura, UC ANR Sitebuider, Plone, and Drupal. Key Responsibilities 50%

• Client & Systems Support 25%
• Instructional Technology Technician and Multimedia Database Curator 20%
• Special Projects and Assignments 5%
• Skill Development Department Overview The Phoenix Cluster is a large administrative cluster providing administrative and technical support for teaching, research and outreach to the faculty, staff, and students of Plant Pathology and Entomology & Nematology within the College of Agricultural and Environmental Sciences.

The cluster supports 34 faculty, 97 academic titles, 247 staff, and approximately 845 combined undergraduate and graduate students annually.

POSITION INFORMATION

Salary or Pay Range:

$25.57/hr.

• $44.

06/hr.

Salary Frequency:

Hourly Salary Grade:

Grade 18

UC Job Title:

INFO SYS ANL 1 UC

Job Code:

007307

Appointment Type:

Staff:

Career Percentage of Time:

100% Fixed Shift (Work Schedule): Monday-Friday, 8:00AM-5:00

PM Location:

Davis, CA Union Representation:

99

• Non-Represented (PPSM)

Benefits Eligible:

Yes This position is 100% on-site Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page. If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at

UC:

https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html High quality and low-cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness programs and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here Physical Demands Standing

• Frequent 3 to 6 Hours Walking
• Frequent 3 to 6 Hours Sitting
• Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs
• Occasional Up to 3 Hours Lifting/Carrying 26-50 lbs
• Never 0 Hours Lifting/Carrying over 50 lbs
• Never 0 Hours Pushing/Pulling 0-25 Lbs
• Occasional Up to 3 Hours Pushing/Pulling 26-50 lbs
• Never 0 Hours Pushing/Pulling over 50 lbs
• Never 0 Hours Bending/Stooping
• Occasional Up to 3 Hours Squatting/Kneeling
• Occasional Up to 3 Hours Twisting
• Never 0 Hours Climbing (e.g., stairs or ladders)
• Never 0 Hours Reaching overhead
• Never 0 Hours Keyboard use/repetitive motion
• Occasional Up to 3 Hours Environmental Demands Chemicals, dust, gases, or fumes
• Never 0 Hours Loud noise levels
• Never 0 Hours Marked changes in humidity or temperature
• Never 0 Hours Microwave/Radiation
• Never 0 Hours Operating motor vehicles and/or equipment
• Never 0 Hours Extreme Temperatures
• Never 0 Hours Uneven Surfaces or Elevations
• Never 0 Hours Mental Demands Sustained attention and concentration
• Frequent 3 to 6 Hours Complex problem solving/reasoning
• Frequent 3 to 6 Hours Ability to organize & prioritize
• Frequent 3 to 6 Hours Communication skills
• Frequent 3 to 6 Hours Numerical skills
• Occasional Up to 3 Hours Constant Interaction
• Occasional Up to 3 Hours Customer/Patient Contact
• Occasional Up to 3 Hours Multiple Concurrent Tasks
• Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014.

Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Work in various biological and chemical work areas (daily) requiring lab safety training and Personal Protective Equipment. Work at multiple primary office locations and dynamic work schedules as business needs require. To include changing primary workstations several times a day. Travel to satellite buildings on and off campus for supported IT Service on a daily basis. Occasional travel for training activities. Ability to adjust work schedule as needed to ensure work tasks are completed. Be able to work on-campus work-site at least 100% of the total work hours required even during reduced operations, pandemic or natural disaster as an identified essential employee. Work occasional evenings and weekends for system deployment and maintenance activities, and project priorities. Special Requirements

• Please contact your recruiter with questions regarding which activities apply by position This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks