Customer Service Associate

Customer Service Associate NexWave Strategic Group El Monte, CA Job Details Full-time $900 - $1,200 a week 2 hours ago Benefits On-the-job training Flexible schedule Qualifications Customer communication Full Job Description We are looking for a motivated individual to fill our Customer Service Associate position! As a Customer Service Associate, you will provide direct support to customers, assisting with questions, concerns, and needs pertaining to Frontier Fiber internet and Verizon Wireless cell phones. This position is optimal for those who are ambitious, performance-driven, and enjoy helping others while building their knowledge of telecommunication services and products. The Customer Service Associate is a vital part of the team, delivering exceptional support while contributing to a positive customer experience. The Customer Service Associate is a customer-facing role meant to support and guide customers while professionally representing Frontier and Verizon. As a Customer Service Associate, you will have the opportunity to develop strong support skills, teamwork, and customer engagement skills. This Customer Service Associate position is perfect for individuals eager to grow their confidence and communication skills! Responsibilities as a

Customer Service Associate:

Providing support and guidance to customers seeking assistance with Frontier Fiber Internet and Verizon Wireless products Offer guidance and solutions to ensure a positive experience Support team members and overall store operations Maintain a professional, enthusiastic, and supportive presence Answer questions and assist with customer needs pertaining to Fiber internet and Verizon services/products Track and report customer interactions to improve service and support processes Collaborate with colleagues to maintain high-quality customer support Promptly and effectively help customers and team members Qualifications to be a

Customer Service Associate:

High school diploma, GED or equivalent education Strong communication and interpersonal skills Professional and performance-driven Able to represent the company professionally through daily interactions Interest in customer service and support roles Quality team member who is positive and supportive Prior experience in customer-facing roles is a plus, but not required This Customer Service Associate opportunity is perfect for individuals looking to build their confidence and develop valuable support skills while working in a customer-facing environment. Apply today and join our Ontario Verizon & Fiber team! About the

Customer Service Associate Job:

Job Type:

Full time, in-person sales role

Location:

Ontario, CA office or assigned nearby territory

Campaign:

Sell and Promote Verizon products and services

Schedule:

Weekdays (Monday-Friday) with optional Saturdays as needed or 40 to 48 hours per week.

Compensation:

100% commission based

Pay:

$900.00 - $1,200.00 per week

Benefits:

Flexible schedule On-the-job training

Work Location:

In person