Veterinary Client Service Representative

Veterinary Client Service Representative Mile Square Animal Hospital - 3.0 Fountain Valley, CA Job Details Full-time From $19 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Customer communication Teamwork Animal hospital experience Veterinary Technician Certification Attention to detail Animal husbandry Veterinary administrative support Veterinary technician experience Full Job Description Job Summary We are seeking a Full-Time Veterinary Receptionist who thrives in a fast-paced environment, excels at multitasking, and is a true team player.

This is a dynamic role:

while your primary focus will be managing the front desk and delivering exceptional customer service. A minimum of one (1) year of veterinary receptionist experience is strictly required for this position.

Duties Customer Service:

Act as the face and voice of the hospital. Welcome clients, answer multi-line phones with a warm demeanor, schedule appointments, and manage patient check-ins/check-outs.

Administrative Duties:

Maintain accurate electronic medical records, process payments, manage pharmacy refills, and handle email/client correspondence.

Hospital Flow:

Seamlessly multitask between front-desk operations and floor support to ensure a smooth, low-stress experience for both clients and patients.

Qualifications & Skills:

Experience:

Minimum 1 year of experience working as a veterinary receptionist ( Required ).

Skills:

Exceptional communication and interpersonal skills. Strong organizational capabilities and the ability to multitask under pressure.

Knowledge:

Veterinary medical terminology and familiarity with veterinary practice management software is a major plus.

Availability:

Must have a flexible schedule (including potential weekend or evening shifts, depending on hospital hours).

Attitude:

A positive, team-oriented mindset with a passion for client service and animal care. Must be available to work Sunday-Thursday What we offer: Competitive pay based on experience Generous benefits package Employee discounts A workplace where you're respected, supported, and appreciated

Pay:

From $19.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person