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Customer Service
Job
AppleOne
Fremont, CA (In Person)
$52,000 Salary, Full-Time
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Job Description
Job Summary We are seeking a Customer Service Administrator for a contract/temporary opportunity in Fremont, CA within a manufacturing-related customer support environment. This role is ideal for a detail-oriented customer service professional who enjoys order processing, data entry, customer communication, and cross-functional problem solving. As a Customer Service Administrator, you will support the customer service team by managing customer inquiries, entering quotes and sales orders, maintaining accurate records, and helping ensure timely order follow-up. This position offers the opportunity to work with a collaborative team, supportive leadership, and internal partners across departments to help deliver a positive customer experience. Key Responsibilities
- Respond to customer inquiries, concerns, and requests through multiple communication channels in a timely and professional manner.
- Enter and manage sales quotations and sales orders in the business system with accuracy and attention to detail.
- Document customer contacts, actions, and responses in the ticketing system to ensure complete and consistent follow-up.
- Monitor open orders, backorders, and delivery timelines to help maintain strong customer service standards.
- Communicate customer issues and escalations to internal teams and coordinate with cross-functional partners to resolve concerns.
- Maintain working knowledge of products and services to provide accurate information and support customer needs. Compensation
Pay:
$24.00 to $26.00 per hour.- Employment type: Contract/temporary.
Location:
Fremont, CA.- Start date: 7/6/2026.