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Client Service Representative
Job
Diagnostic Laboratory Science
Garden Grove, CA (In Person)
$38,480 Salary, Part-Time
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Job Description
Client Service Representative Diagnostic Laboratory Science - 2.0 Garden Grove, CA Job Details Part-time $18 - $19 an hour 1 day ago Qualifications Computer operation Computer literacy Filing Administrative experience Multi-line phone systems Clerical experience Full Job Description Overview Join our dynamic team as a Client Service Representative, where your enthusiasm and organizational skills will drive exceptional customer experiences. In this vital role, you will serve as the first point of contact for clients and visitors, managing inquiries with professionalism and warmth. Your multitasking abilities and attention to detail will ensure smooth office operations and foster a welcoming environment that reflects our commitment to outstanding service. This paid position offers an exciting opportunity to develop your administrative expertise while making a meaningful impact on client satisfaction. Duties Communicates patient results clearly, accurately, and effectively to the doctor's offices. Serves as a resource to clients regarding test requirements, specimen submission, and other laboratory policies and procedures. Serves as a dispatch service for lab couriers. Performs area-specific support activities. Manage multi-line phone systems, directing calls efficiently and courteously Handle data entry tasks, including filing, record keeping, and updating client information in various software systems. Provide exceptional customer support by answering inquiries promptly and resolving issues effectively Assist with clerical tasks such as proofreading documents and organizing files. Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) Excellent phone etiquette and communication skills; for serving diverse clients Demonstrated organizational skills with the ability to prioritize tasks and manage time effectively Previous office experience in roles such as receptionist, medical or dental receptionist. Adept at data entry, proofreading, and maintaining accurate records with close attention to detail Familiarity with office equipment, including multi-line phone systems, fax machines, and printers