Sales/ Customer Service Representative

Sales/ Customer Service Representative

KING SHOCK TECHNOLOGY - 2.5

Garden Grove, CA Job Details Full-time $22 - $27 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Writing skills Account development Typing Productivity software Automotive industry sales experience OEM Account management experience Full Job Description About Us King Shocks Technologies, the industry leader in high‑performance shock technology trusted by champions worldwide, is hiring now. We are looking for talented and professional associates ready to take the next step and grow in an incredible work environment. Job Description We are seeking a Sales / Customer Service Representative to support customers in the automotive and off‑road performance industry. The ideal candidate is professional, dependable, and confident selling over the phone. This position requires strong communication skills and the ability to provide accurate product information while maintaining excellent customer relationships. Occasional travel to outside events may be required. Responsibilities Handle inbound sales calls and provide accurate product information Guide customers through product selection and deliver strong customer service Maintain and grow relationships with existing and prospective accounts Respond to emails and phone inquiries promptly and professionally Support account management, follow‑ups, and customer communication Assist customers with suspension‑related questions and product recommendations Travel to outside events when needed Represent the company professionally at industry events and customer visits Requirements Sales and/or customer service experience required Automotive suspension and shock experience OEM suspension knowledge Off‑road industry experience Proficient in Microsoft Office Strong typing, writing, and verbal communication skills Ability to work in a fast‑paced environment Must be able to pass pre‑employment screenings

Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person