Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Representative
Job
Metacrylics
Gilroy, CA (In Person)
$56,160 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
41
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Customer Service Representative Metacrylics Gilroy, CA Job Details Full-time $24 - $30 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Computer operation Spanish Customer communication Customer relationship building Customer returns handling Customer service Writing skills Basic math Sales needs analysis Filing English Managing clients in a customer support role Client database systems Attention to detail Client services Computer skills Customer support CRM system proficiency Fishbowl Inventory Full Job Description Job Summary METACRYLICS, the industry leader in energy-efficient roof coatings is seeking an energetic, friendly and dedicated Customer Service Representative(CSR) / Order Processing Specialist to join our Gilroy team. In this role, you will be the first point of contact for our customers and visitors, providing exceptional support and ensuring smooth office operations. Your positive attitude, excellent communication skills, and ability to handle multiple tasks efficiently will contribute to creating a welcoming environment and delivering outstanding customer experiences. Responsibilities Greet visitors, clients, and vendors professionally at the front desk, ensuring a warm and welcoming atmosphere Accurate processing of Purchase Orders and ensuring they get fulfilled by the warehouse in a timely manner Creating packing lists, invoices, transportation documents Managing incoming emails, messages, calls - solving customers issues Processing Product Returns Providing freight quotes to clients and team members Developing in-depth knowledge and expertise with regard to all products we offer Maintaining office files and databases Performing other related duties as required Processing customer Warranties and updating database Ordering office supplies and warehouse necessities Assist with the Operations Managers and Accounting department as needed