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Guest Service Representative

Job

MOTEL 6

Gilroy, CA (In Person)

$36,947 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

Guest Service Representative
MOTEL 6 - 3.3
Gilroy, CA Job Details Part-time | Full-time $17 - $18 an hour 3 days ago Benefits On-the-job training Qualifications Hospitality Customer service Organizational skills Front desk Hotel experience Full Job Description Part/Full Time Position
NO EXPERIENCE REQUIRED ON THE JOB TRAINING
Part/Full Time Guest Service Representative We are looking for a friendly and enthusiastic Guest Service Representative who embodies hospitality and guest service. The ideal candidate possesses an upbeat personality, is engaging, responsible, can think quick on their feet, and is adept at multi-tasking. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guests' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of bookings and payments Skills Customer service attitude Excellent communication and organizational skills Make rounds on property Report any maintenance issues to the maintenance person Requirements Only interested serious candidates apply Availability to work a schedule including days, nights, weekends, and holidays. Weekends (a must) What to wear for interview: Business casual (dress pants/skirt, button down/blouse or solid color polo shirt, optional tie)
Job Types:
Full-time, Part-time Pay:
$17.00 - $18.00 per hour
Work Location:
In person